With more than three decades manufacturing bulletproof security systems, Total Security Solutions is the industry leader for custom bullet resistant barriers that meet your bulletproof security needs on-time, on-budget, and expertly finished.
While you can build a box-style bullet proof deal tray from individual welded sheets of metal, that’s far from the best process: Each of those welded joints is a possible point of failure, and the welding process runs the risk of unpredictably weakening the metal itself. In order to minimize these failure points, top-notch bullet proof companies fabricate their deal trays from a single bent sheet of 18 gauge stainless or armor plate steel.
Currency Tray from Total Security Solutions
THE DEAL TRAY WITH ENHANCED SECURITY
For added security a deal tray can be equipped with a concealed “bullet trap.” In such deal trays a direct shot is meant to pass through the surface of the tray–which deforms the bullet and saps its momentum–so that the projectile can be safely caught in a concealed stainless steel tray.
If a given setting cannot accommodate a full bullet trap, customers might opt for a deal tray with an anti-ricochet scoop. These deal trays are flat-bottomed, instead of having the full parabolic curve of a standard deal tray. This modified scoop makes it much harder for a gun-totting thief to score a lucky “bank shot” past the bullet proof glass.
BUILDING A BETTER DEAL TRAY
Forming a deal tray while minimizing weld points is largely a job for a skilled tradesman using an industrial CNC hydraulic press break with a full set of interchangeable presses and dies. This represents a hefty capital outlay that’s beyond the reach of many small bullet proof companies. Subsequently, they outsource their deal trays, limiting their offerings to the few prefabricated trays stamped out by the hundreds of thousands in a Chinese factory.
Rather than limit themselves to these pre-fab trays, a fledgling bullet proof company in rural Michigan–Total Security Solutions–customized a set of existing hand-operated box-and-pan breaks they already owned. Creating a set of custom jigs and dies, and adding foot-actuated pneumatic air cylinders to power the presses, made it possible for Total Security Solutions to offer competitively priced pro-quality bullet proof deal trays without resorting to offshore manufacturers.
DEAL TRAY SOLUTIONS
As they’ve grown, Total Security Solutions has invested in top-of-the-line computer-controlled equipment, but still retained their older tools and institutional knowledge, which has allowed them to distinguish themselves with fast delivery times and non-nonsense customization. Total Security Solutions can still accommodate cost-conscious customers with standard needs (the concert ticket office, the gas station that needs to pass cartons of cigarettes, an after-hours check casher) while meeting custom demands, and without gouging their clients or adding weeks to a project’s lead time. Total Security Solutions have built everything from extra-deep trays for Motel 6 locations–large enough to pass towels to guests checking in, but still able to keep an armed bandit from slipping a pistol past the barrier–to specialized units for 24-hour pharmacies, police stations, and university offices..
“We’ll make whatever size,” Total Security Solutions vice president Jim Richards assures customers. “We obviously have the recessed and counter-mount deal trays, which come in standard sizes that we’ve stocked for years, but if someone has a specific size tray they need or want us to design, it’s all 18-gauge stainless that we can cut and bend to suit their situation.”
Any security system is based on trade-offs: Harder to crack passwords are harder to remember; locking your doors means keeping track of your keys. Bullet proof security is no exception. Bullet proof manufacturers and their clients must make compromises as they design a system that will provide adequate security, not impede worker-client interactions, and stay within budget. When your business can be streamlined down to talking through an intercom and passing slips of paper through transaction drawers, this is relatively easy. When a transaction drawer is not enough and clerks and customers need to pass bulky items through package passers, things get trickier.
PACKAGE PASSERS VS. TRANSACTION DRAWERS
All things being equal, most businesses who think they have even the slimmest chance of needing to accept a bulky package will opt for a large package passer. But these are frequently impractical. Not only are they expensive, but owing to their size and swinging doors, they eat up a lot of space on both the secure-side and public-side of the bullet proof barrier. This can be a deal-breaker in the retail situations that need these passers most: late-night fast-food eateries and 24-hour mini-mart gas stations.
TRANSACTION DRAWER ADVANTAGES
In terms of size, ballistic transaction drawers are largely comparable to many mid-sized package passers at a fraction of the cost. More importantly, these drawers can easily be mounted beneath existing counters or through the wall next to a transaction window, meaning no precious counter space is wasted. The only downside is in customization: package passers are made on-site by Total Security Solutions in their Fowlerville, MI, facility, and can be made to any size (even large 7-foot-tall dual-entry pass-through ballistic lockers for shipping offices). Drawers, on the other hand, are mechanically complicated and come in a few pre-determined sizes.
Because of their slightly greater mechanical complexity, Total Security Solutions largely sells drawers made by Shure, a company that specializes in ballistic drawers. These complex, high-quality, multi-purpose models are an excellent value, and Total Security Solutions vice president Jim Richards is pleased that Total Security Solutions is a certified Shure distributor. But Shure’s ballistic steal transaction drawers aren’t for everyone. In response to customer demand, Total Security Solutions looked at what they could do with their existing skills and tools, and designed this transaction drawer, which they can manufacturer entirely on-site:
Bullet resistant transaction drawer
Ideal for the cost-conscious builder outfitting a facility for a lower threat-level, Jim characterizes this as “a good, economical drawer”; by cutting out the middleman, Total Security Solutions offers their customers a quality drawer well suited to light-duty interior or exterior use.
While most businesses–from banks to Kwik-E-Marts–can transact their business through the standard two-foot-square bullet proof package passer, some workplaces demand more. But modern manufacturing–which focuses so sharply on economies of scale, assembly line automation, and interchangeable parts–often forces every business into one of a few prepackaged solutions. Even worse, these solutions are rarely designed with each other in mind: Fast food restaurant trays measuring 12-by-16 are molded by the millions in China, but the largest bullet proof acrylic package passers many companies make is 14-by-14. Tough luck for the lone Burger Palace in a bad part of Baltimore.
GOING SUPER-SIZE WITH PACKAGE PASSERS
“We’ve always been structured to handle the custom work,” explains Total Security Solutions vice president Jim Richards, “so size is kind of irrelevant.” As an example, he recalls the passers they used to install at dry cleaners. Back in the 1980s and 1990s, the bulk of dry cleaners located in urban centers were smaller family run operations. This was prior to the rise of the universally accepted, universally carried credit/debit card. In addition to being high-volume businesses keeping late hours (in order to accommodate their busy clientele) these were also largely cash operations. Bullet proof glass was a must, but there’s no point in dry cleaning and steaming a silk evening gown, or pressing an expensive suit, if you’re just going to cram it through an acrylic package passer the size of a breadbox. So Total Security Solutions developed what were, essentially, bullet proof wardrobes. While some dry cleaners opted for 40-inch tall counter-mounted passers–large enough to hold a hanging sports coat or dress folded over a hanger–most went with floor-mounted units seven feet tall, 40-inches wide, and several feet deep. Just like any other package passer, these bullet-proof wardrobes were mounted in the ballistic glass, and accessed by a pair of interlocked doors, one on the threat-side, and the other on the protected-side. The bulk of these super-sized Level 3 passers were quite attractive: wood-paneled ballistic aluminum, or even gleaming all-acrylic models.
TODAY’S SUPER-SIZED PACKAGE PASSERS
While the age of mandatory dry-cleaning passed with the suit-and-tie office, Total Security Solutions still sees demand for large passers (although nothing as posh as the units they designed for upscale urban dry cleaners). Postal facilities continue to need such large package passers in order to process bulk shipments and accommodate large parcels. These range from slightly-larger-than-stock models to some of the largest package passers Total Security Solutions has ever built: seven-foot-tall, four-foot-wide, four-foot-deep pedal-activated models with flip-down interior shelves. Favoring weatherability and durability over panache, these package passers are almost always kitted out in utilitarian ballistic aluminum and bullet resistant fiberglass paneling, but they can also be expected to operate for decades.
It’s a grim reality that, as the economy suffers, business is booming for America’s pawn brokers. Not only are these shops often operated in high-risk areas, but they have very limited floor space that needs to showcase a challenging range of wares. A pawnbroker’s bullet proof package passer must be prepared to accommodate everything from diamond-stud earrings to guitars and hammer-drills. “They want the biggest passer that they can fit on the counter,” Jim explains, “and that varies from setting to setting, so we’ll design something that will fit for them.”
If you’re handling anything beyond slips of paper–cash, credit card receipts, concert tickets, etc.–you’re going to have to move up from the “deal trays” familiar from banks, credit unions, and entertainment venues, to full-fledged “package receivers.”
PREFABRICATED PACKAGE RECEIVERS
The smallest package receivers are “transaction drawers” welded from stainless steal, these slide through the bullet resistant barrier. Prefabricated drawers are available in sizes ranging from a large shoebox to drawers that can easily accommodate a gallon jug. Settings where clerks and customers handle a few bulkier items–such as in pharmacies and convenience stores–are well served by these prefab drawers.
BULLET RESISTANT PACKAGE RECEIVER
Other businesses–such as post offices, shipping companies, and large receiving offices–can expect to spend much of the day handling bulkier packages. This calls for a full-fledged package receiver. These large rectangular bullet-resistant portals have interlocking doors, one on either side of the bullet-resistant barrier. The interlocking mechanism assures that only one of the doors can be open at a time. Such receivers are generally made from either welded stainless steel or 1 1/4 inch thick acrylic. For even larger and heavier items businesses can opt for a prefabricated rotary package receiver, or “lazy susan.” These largest package receivers (up to four cubic feet) use a rotating drum or turntable to securely pass goods between staff and visitors.
CUSTOM PACKAGE RECEIVERS
High volume businesses dealing with many large or awkward items often decide that no prefabricated unit is going to cut it. Total Security Solutions rises to these occasions, from the exotic to the mundane.
Fast-food restaurants in high-crime areas pose a special challenge. As Total Security Solutions vice president Jim Richards points out, “They’ve got to be able to do their business, and it’s fast food, so the bullet proof system can’t be slowing them down.” Quick-serve restaurants demand package receivers that can be easily operated by harried staff, and offer the capacity to transfer a food tray or chicken bucket smoothly enough to avoid knocking over the super-sized beverage.