Transaction windows in hospitals have become increasingly popular as administrators work to secure pharmacies and the E.R. [...]
Because bullet resistant transaction windows are pre-fabricated, designers often treat them like a fire door or light fixture: a one-size-fits-all, take-it-or-leave-it solution. But in order to end up with a useable and secure facility, designers need to understand the challenges that come with ballistic security, and the array of solutions bullet proof companies have at [...]
In most bank robberies, the bandits claim to be armed. In roughly one quarter of these robberies, bank workers, by-standers, or law enforcement are able to verify that the assailant has a firearm. These percentages have remained relatively stable over the last decade, stubbornly refusing to budge despite ever-harsher penalties associated with using a firearm [...]
Those inexperienced in ballistic systems design often miss details, both large and small, even on seemingly straightforward projects. For example, a basic walk-up window–which can be as simple as a framed piece of ballistic acrylic and a transaction drawer–can turn into an installation nightmare without proper forethought. While nothing replaces consulting with an experienced bullet [...]
The FBI reports that in 2011–the last year for which we have statistics–5,014 banks were robbed. In 1,270 of these robberies the perpetrators brandished firearms. Guns were actually fired one or more times in 70 robberies. The results? 201 acts of violence, 88 injuries, 13 deaths, and 30 persons taken hostage. These events disproportionately befell [...]
Over the last decade consumers have grown to expect quick, smooth transactions: Convenience stores, banks, pharmacies, and municipal offices are now all held to the same high customer-service standards. Good customer service hinges on clear eye-contact and easy conversations between staff and clientele. That can be strained if your transaction windows rely on faded old [...]
Retail counter space is always at a premium. This is especially true in a small shop, where the front counter isn’t just the point of transaction, but also the place where the shopkeeper keeps up to date on purchasing patterns and the customer experience. On top of all this, the front counter is the last [...]
According to a 2008 report from the National Center for Victims of Crime, impoverished individuals and businesses are “substantially” more likely to be the victims of a robbery. It is a bitter irony that those most in need of bullet proof security and transaction windows (in particular, small business owners in impoverished areas) are the [...]






