ABOUT TOTAL SECURITY SOLUTIONS
Total Security Solutions is the leading nationwide custom bulletproof barrier manufacturer and installer. Since 2004, TSS has designed, engineered, fabricated, and installed over 25,000 ballistic systems in locations worldwide. With offices in Michigan, California, Nevada, Texas, and Delaware, TSS offers ballistic solutions that provide both Safety + Aesthetics™ to fit your unique space.
OUR 3 UNIQUES
Our Proven Process, focused on an exceptional customer experience, is one of our strongest differentiators in the industry.
We begin each engagement by listening to understand the unique needs and objectives of you, the customer. This collaboration allows us to provide expert guidance, deliver a superior solution, and a seamless experience.
Our staff's depth of specialized product & construction knowledge, experience, and skills allows us to deliver both Safety + Aesthetics at a level unmatched in the industry.
This expertise has been refined over the course of 25,000+ solution-driven projects that, while being custom-crafted, still delivered on spec and within budget.
Handling critical phases of fabrication in-house makes our lead times the fastest in the industry for customized ballistic systems.
Unique to the industry, we have fully staffed departments for design, project management, engineering, fabrication, and installation. This team approach allows us to execute our Proven Process with a sense of urgency and speed.
OUR 5 CORE VALUES
Here at TSS we have five core values that are essential to our culture — they drive who we bring into our company, how we reward our team, which partners we work with, and how we work with them. Our core values make it clear who we are and what we represent.
BE A TEAM PLAYER
Humble | Here to help | Approachable | Collaborative | Value others and appreciate differences
DO THE RIGHT THING
Honest | Own it | Admit mistakes | If you see something, say something
Challenge the status quo | Grow or die | Solve problems - for good | Embrace feedback
BE PASSIONATELY DRIVEN
Can do attitude | Want to win | Work hard | See the big picture | Love what you do | Sense of urgency
FOCUS ON A GREAT CUSTOMER EXPERIENCE
Understand need | Offer solutions | Quality deliverables | Responsive communication | Respectful and courteous
Our Proven Process
The ballistic experts at TSS have refined decades of combined experience into a proven process, taking a project from the earliest stages of initial assessment and design all the way through to the final installation. This four-step proven process separates us from the rest of the bulletproof industry and allows us to consistently deliver quality products with excellent customer service.
OUR MILESTONES & AWARDS
- 2022 Manufactured our 25,000th Ballistic System
- 2022 Metro Detroit's Best and Brightest Companies to Work For
- 2021 Purchase of Bulldog Innovative Manufacturing
- 2021 Purchase of Bullet Guard Corporation
- 2021 Best of MichBusiness Award
- 2021 Metro Detroit's Best and Brightest Companies to Work For
- 2020 Ernst & Young's Prestigious Entrepreneur of the Year® Award (Jim Richards)
- 2020 Best and Brightest Companies to Work for in the Nation
- 2020 Best of MichBusiness Award
- 2020 Metro Detroit's Best & Brightest Companies to Work For
- 2019 Moved to New 45,000 sqft Headquarters
- 2019 Best of Michbusiness Award 2018 Manufacturer of the Year - Mfg. Excellence Awards
- 2016 Inc. 5000 list (Ranking #2977)
- 2016 EY Entrepreneur of The Year® Finalist
- 2015 Crain's 40 Under 40 (Jim Richards named)
- 2015 Inc. 5000 List (Ranking #3429)
- 2014 Inc. 5000 List (Ranking #4602)
- 2012 Michigan 50 Companies to Watch
- 2004 Total Security Solutions Founded
TSS is part of a growing community of 80,000+ companies running on the Entrepreneurial Operating System (EOS). As such, we are on a dedicated journey of continuous improvement, through focused goals and a long-term vision of unparalleled excellence.