About Total Security Solutions

Founded in 2004, TSS’ purpose is simple: to be the industry leader in protecting people and property from physical attacks. Our professional in-house design, manufacturing, and installation teams enable us to deliver total security solutions that are customized to your needs with the fastest speed to completion and an exceptional customer experience. Today, with staff and locations nationwide, we have secured over 30,000 buildings, ensuring the daily Physical Security for What Matters Most™.

20 Years of Protecting What Matters Most

When Jim Richards and his father founded TSS in 2004, bulletproof barriers were primarily used in banks and pawn shops to protect cash. Richards quickly realized that these barriers were about much more than safeguarding valuables; they should protect the people behind the glass. Today, TSS builds ballistic barriers for everyone, from schools and churches to federal government facilities. The team has designed and installed complex interior-exterior systems for multinational corporations and engineered one-of-a-kind mobile barrier systems for dignitaries.

We are incredibly humbled and grateful to be a trusted security resource for so many organizations across the country. As we look forward to the next 20 years, our commitment to empowering organizations with the security solutions they need to protect what matters most is stronger than ever. Cheers to 20 years!

Customer Experience

Our Proven Process, focused on an exceptional customer experience, is one of our strongest differentiators.

We begin each project by listening to understand unique needs and objectives. This collaborative approach allows us to provide expert guidance, deliver a superior solution, and ensure a seamless experience.

Customization

No two spaces are the same. Therefore, we custom-manufacture protective systems to match identified needs rather than just selling 'stock' products.

Whether building new or remodeling, our experience, depth of product, construction knowledge, and craftsmanship allow us to deliver on spec and within budget.

Speed

We manage all aspects of each project in-house, including consulting, design, project management, engineering, manufacturing, and installation.

This approach allows us to be more efficient and deliver your solution faster than our competition — all without sacrificing quality.

Here at TSS we have five core values that are essential to our culture — they drive who we bring into our company, how we reward our team, which partners we work with, and how we work with them. Our core values make it clear who we are and what we represent.

Team Player

Be Collaborative • Do Whatever It Takes

Right Thing

Admit Mistakes • Act with Integrity

Improve

Embrace a Growth Mindset • Work to be 1% Better Every Day

Be Passionate

Have a Sense of Urgency • Strive for Excellence

Experience

Employ Effective Communication • Be Solution Driven

We’ll Guide Your Project from Concept to Completion Using our Proven Process

At TSS we take safety seriously. We’ve been in the bulletproof barrier business for decades, during which we developed a four-step proven process for creating bulletproof barrier systems. This process ensures we get things right the first time, every time. Our Proven Process also lets our customers know what to expect when they choose to work with us. So, at the end of the day, your barrier is exactly what you wanted, on time and on budget. Just the way it should be.

2025 Best and Brightest Companies to Work For in the Nation
2025 Metro Detroit's Best and Brightest Companies to Work For
2024 Talent Champion Award from Michigan Manufacturer's Association
2024 Manufactured and delivered our 30,000th Ballistic System
2024 Best and Brightest Companies to Work For in the Nation
2024 Metro Detroit's Best and Brightest Companies to Work For
2023 Best and Brightest Companies to Work For in the Nation
2023 Metro Detroit's Best and Brightest Companies to Work For
2022 Manufactured our 25,000th Ballistic System
2022 Metro Detroit's Best and Brightest Companies to Work For
2022 Best and Brightest Companies to Work For in the Nation
2021 Purchase of Bulldog Innovative Manufacturing
2021 Purchase of Bullet Guard Corporation
2021 Best of MichBusiness Award
2021 Metro Detroit's Best and Brightest Companies to Work For
2020 Ernst & Young's Prestigious Entrepreneur of the Year® Award (Jim Richards)
2020 Best and Brightest Companies to Work for in the Nation
2020 Best of MichBusiness Award
2020 Metro Detroit's Best & Brightest Companies to Work For
2019 Moved to New 45,000 sqft Headquarters
2019 Best of Michbusiness Award 2018 Manufacturer of the Year - Mfg. Excellence Awards
2016 Inc. 5000 list (Ranking #2977)
2016 EY Entrepreneur of The Year® Finalist
2015 Crain's 40 Under 40 (Jim Richards named)
2015 Inc. 5000 List (Ranking #3429)
2014 Inc. 5000 List (Ranking #4602)
2012 Michigan 50 Companies to Watch
2004 Total Security Solutions Founded

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TSS Is Proud to be an EOS company

TSS is part of a growing community of 80,000+ companies running on the Entrepreneurial Operating System (EOS). As such, we are on a dedicated journey of continuous improvement, through focused goals and a long-term vision of unparalleled excellence.