We work with a wide variety of customers on several different projects. Whether it’s a small Quick Ship order that only requires sending out some currency trays, or a fully custom barrier system with a full install, we value making sure the job is done correctly and delivered on-time. To ensure that we offer our customers the best service and deliver on our promises, we have a defined process that starts with planning. Without this planning phase, it’s likely future complications might arise.
As you can imagine, the planning process is even more critical when working on a custom security solution. If your project includes installation by the staff of Total Security Solutions, we automatically send staff to your jobsite to make accurate field measurements and to survey the site, noting any potential complications that may arise when the bullet resistant barrier is shipped prior to installation.
Aside from accurate measurements, here are five other pieces of critical information needed by our staff of project managers and engineers during the planning phase of your project to help facilitate a quick turnaround on your system.
If an architect is also involved with the project, chances are he or she has been tasked with matching the building’s current aesthetics with the new barrier. This can be anything from the window and door trim to frames. If this is something that needs to be factored into the system’s design, the Total Security Solutions Engineering and Production staff need to know prior to manufacturing
Are there any physical obstacles or limitations your building has that the project manager needs to know prior to handing it over to the designers? If Total Security Solutions is doing the installation, this isn’t as much of a concern because any issues will be noted during the field measurement. Some issues that may come up include: location of the barrier and the ability to get materials to that location, lower ceilings, and local building ordinances. These obstacles and limitations will determine how to proceed with your barrier in future phases of our process.
Custom Barrier System Usage
While this seems obvious and something you cover when first speaking to us about your desire to have a custom barrier system with bulletproof glass installed, but it’s important that we know exactly how you plan on using your system, including where the installation will take place. How and where you use your system will influence our recommendations for your best security options.
We also need to understand the environment the system is going into so we can recommend the appropriate level of protection and type of glass that is right for your needs. For instance, if you will be installing the system in a high traffic area like the lobby of a courthouse or police station, acrylic bulletproof glass may not be the best option for you because of the scratching concerns. Whether the barrier will be inside or outside also plays a role in determining the best options for your protection. As one final example, if you need to talk to the public through your barrier, then we need to make sure a communication system is part of the design. All of the information needed to make the appropriate recommendations with your systems are gathered in this initial planning phase, which means the ultimate success of your project begins with planning. We need to understand all of the environmental implications to factor them into your design.
While much less important than the other considered mentioned above, knowing who will ultimately clean your glass also factors into the recommendations we make for your system. If you have your office or building cleaning outsourced for instance, glass-clad polycarbonate might be the best option for you because it’s hard to control if the cleaning staff will use the appropriate cleaning materials on your barrier. If, on the other hand, you are the owner of the building and handle the maintenance, you’ll understand the implications of cleaning acrylic with the wrong cleaner.
These five considerations aren’t an exhaustive list of what goes into the planning phase of our barrier production process, but it’s definitely a good start. When beginning research on a barrier, keep this information top of mind, so you can work with a bulletproof glass expert on the right system for you and your needs.
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