Case Study
Fishbeck, Thompson, Carr & Huber, Inc.
When a civil engineering firm needed to design bulletproof features for an urban retail space, FTCH knew just who to call. With the help of TSS' experienced team, they designed a bulletproof counter area, which included ballistic doors, to keep the client's public-facing team protected.
The Problem: Custom Requirements for Bulletproof Storefront
FTCH Senior Architect Matthew Riegler was engaged by a recurring client to design a retail space with custom bullet-resistant security barriers that could accommodate flexible security access based on the time of day and environmental factors. The client was concerned about employee safety and wanted to ensure that any safety features could withstand the environmental factors present in a heavily populated urban area.
TSS' Systems Approach
Project Consulting
When TSS was contacted about the project, FTCH had a minimalist floor design. After some initial discovery, Sales Manager Bob George and Riegler were able to collaborate to flesh out the project. This approach enabled George to ask questions and raise concerns specific to bullet-resistant barrier design in a retail environment.
DESIGN & ENGINEERING
Throughout the project, Total Security Solutions provided design and system documentation based on FTCH prototype floor plans. Because Riegler involved TSS experts early, he modified the design with specific bullet-resistant barrier elements, delivering a superior solution that exceeded his client's needs and expectations.
FABRICATION & ASSEMBLY
The TSS team coordinated fabrication with both owner-supplied millwork and exterior glazing systems. Since bulletproof materials are difficult to modify in the field, we worked closely with everyone involved to ensure every measurement was accurate and that there would be no surprises when it came time for installation.
Delivery & Installation
Transaction Windows & Accessories
Thanks to our careful preparation and attention to detail, installation was a breeze. Our team worked overnight so as not to disrupt normal operations. The completed system includes baffle-style transaction windows for clear sound transmission, recessed currency trays, a lazy susan style exterior package passer, bulletproof glass, and bulletproof fiberglass in the counter and kick spaces. A bulletproof door provides secure access to the employee-only areas of the space.
One More Retail Space, Secured
Since 2004, TSS has helped countless organizations increase their bulletproof protection without compromising on budget or aesthetics. Our unique systems approach to security and custom capabilities ensure we can find a solution that works for everyone.
A PDF version of this case study is available if you'd like to learn more about our work with Fishbeck, Thompson, Carr & Huber, Inc.
Request a Consultation From TSS
TSS is ready to help make your next bulletproof project a success. Whether you’re coming to us with engineered plans or you’d like to talk through your options, TSS is on your side. To get started, reach out to us and request a consultation. We look forward to speaking with you!
About TSS
Founded in 2004, TSS’ purpose is simple: to be the industry leader in protecting people and property from physical attacks. Our professional in-house design, manufacturing, and installation teams enable us to deliver total security solutions that are customized to your needs with the fastest speed to completion and an exceptional customer experience. Today, with staff and locations nationwide, we have secured tens of thousands of buildings, ensuring daily Physical Security for What Matters Most™.