Case Study
The Healing Center of San Diego

The Healing Center of San Diego, a pain management facility, needed a bulletproof barrier system that would complement its high-end professional setting while meeting local officials' security recommendations.

The Healing Center

The Problem: Unsecured Point of Sale

Medical and recreational marijuana dispensaries pose special security and access control challenges. Not only are large amounts of valuable products on hand, but these facilities must also comply with special regulatory requirements regarding security. The Healing Center needed better access control and clear site lines. It also had to provide a high-end professional setting for patients while still meeting security requirements from the local sheriff.

TSS' Systems Approach

Project Consulting

Local sheriffs initially asked The Healing Center to install a Level 3 bullet-resistant barrier system, which is common in police stations, government offices, and courthouses. However, most retail establishments do not need that level of protection and tend to go with a Level 1 system, which is rated to stop multiple shots from handguns commonly used in armed robberies. 

Our security experts knew that a Level 3 system would not be a good fit for this particular setting. Plus, the added expense of fabricating and installing a Level 3 system would quickly exceed the project's budget. We were able to communicate our concerns with the architect, business owner, and local sheriff's office, and we coordinated the proper approvals and paperwork so the project could continue smoothly.

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DESIGN & ENGINEERING

The design had to reflect a light, airy feel without sacrificing security, which posed quite a challenge because of the limited space. Total Security Solutions (TSS) worked with Element Construction to design and implement a system with bulletproof acrylic glazing, framing, and bulletproof doors for multiple control points.

FABRICATION & ASSEMBLY

TSS custom fabricated all components in our Michigan facility. Many bulletproof components are difficult to modify in the field, so we custom-cut the glazing to fit perfectly in the intended space and custom-finished the framing elements to match the existing aesthetic. 

Delivery & Installation

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Bulletproof Access Control

A solid partnership with Element Construction ensured no detail was overlooked. TSS installed multiple access control points that linked the showroom, the administrative area, and the lobby, as well as supplied ballistic fiberglass to Element Construction for the storefront walls. The project used Level 1 acrylic glazing and a Level 3 aluminum ballistic framing system. The final result is a peaceful setting, both in its physical space and the peace of mind knowing employees and patients are secure.

Bulletproof Components Used

One bulletproof window or door does not instantly create a more secure facility. It takes a variety of products working together to achieve a solution that fits your security and aesthetic needs.

bulletproof glass

BULLETPROOF GLASS

bulletproof transaction window

BULLETPROOF TRANSACTION WINDOWS

bulletproof doors

BULLETPROOF DOORS

bulletproof frames

BULLETPROOF FRAMES

One More Healthcare Center, Secured

Since 2004, TSS has helped countless hospitals and healthcare clinics increase their bulletproof protection without compromising on budget or aesthetics. Our unique systems approach to security and experience with bulletproof products ensure we can find a solution that works for everyone.

A PDF version of this case study is available if you'd like to learn more about our work with The Healing Center of San Diego. 

Download the Case Study PDF
The Healing Center Case Study

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TSS is ready to help make your next bulletproof project a success. Whether you’re coming to us with engineered plans or you’d like to talk through your options, TSS is on your side. To get started, reach out to us and request a consultation. We look forward to speaking with you!

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About TSS

Founded in 2004, TSS’ purpose is simple: to be the industry leader in protecting people and property from physical attacks. Our professional in-house design, manufacturing, and installation teams enable us to deliver total security solutions that are customized to your needs with the fastest speed to completion and an exceptional customer experience. Today, with staff and locations nationwide, we have secured tens of thousands of buildings, ensuring daily Physical Security for What Matters Most™.