Case Study
Peoples Bank of Kentucky
After three rural branches were robbed, Peoples Bank of Kentucky decided it was time to protect their employees and customers by installing bulletproof barriers.
The Problem: Unsecured Teller Lines
Peoples Bank experienced robberies at three different rural branches and leadership was concerned for the continued safety of their employees. Southeast Banking Systems (SBS), a third-party contractor specializing in bank security, approached TSS about the project. One of Peoples Bank’s priorities was to increase protection both above and below the counter. This required installing ballistic fiberglass behind the wood paneling, protecting tellers and bankers taking shelter beneath the counter.
TSS' Systems Approach
Project Consulting
This project was right in TSS’ wheelhouse. SBS sent pictures of the security system they wanted to replicate. The TSS team leaned on their extensive experience with solutions for financial institutions and quickly delivered a project estimate and set expectations with the client. Juggling two different installations required some coordination, but our project manager kept everything on time and on budget.
DESIGN & ENGINEERING
A different ballistic barrier manufacturer had previously installed teller windows at one branch. The new teller systems needed to replicate the existing systems for two additional branches. TSS got to work reviewing pictures of the existing teller windows and created a custom solution matching the barrier already in place and blending in with each branch's respective aesthetic.
FABRICATION & ASSEMBLY
Each branch needed baffle-style teller windows, deal trays, package passers, and fiberglass panels below the teller counters, but the two systems had to be unique. Before fabrication, TSS sent a technician out to do field measurements and ensure the components would fit perfectly around the counters.
Delivery & Installation
Teller Counters
TSS retrofitted the bank teller counters at the branches with a Level 1 uncoated acrylic system, implemented stainless steel deal trays, package passers, and fiberglass behind the counter from the waistline down. As a result, tellers feel safer and experience less anxiety about potential future incidents. Aesthetic concerns the client had were immediately alleviated: our systems blended perfectly with the surrounding aesthetics, continuing the open and welcoming atmosphere Peoples Bank’s customers are accustomed to.
One More Bank, Secured
Since 2004, TSS has helped countless banks and financial institutions increase their bulletproof protection without compromising on functionality or aesthetics. Our unique systems approach to security and experience with bulletproof products ensure we can find a solution that works for everyone.
Learn more about our work with Peoples Bank of Kentucky. Download our case study now!
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About TSS
Founded in 2004, TSS’ purpose is simple: to be the industry leader in protecting people and property from physical attacks. Our professional in-house design, manufacturing, and installation teams enable us to deliver total security solutions that are customized to your needs with the fastest speed to completion and an exceptional customer experience. Today, with staff and locations nationwide, we have secured tens of thousands of buildings, ensuring daily Physical Security for What Matters Most™.